We aim to deliver your order within 2–5 business days for standard areas, and 4–7 business days for rural or regional locations from the date it’s shipped. Please allow up to 14 business days in case of minor freight delays.

Shipping dates depend on product availability: items in our showroom or warehouse can be shipped sooner, while custom-made products in Australia may take 3–4 weeks for production before they can be dispatched.

Delivery times may also be affected by busy holiday periods, extreme weather, flooding, bushfires, border restrictions, or COVID-19 regulations. For rural and regional areas, local couriers handle the final leg of delivery, which can sometimes add extra time.

Customers needing urgent delivery are encouraged to call us or use the Contact Us form. Our sales team can check stock and provide an accurate estimate before you place your order.

These timeframes are based on average estimates from our trusted carriers, and we’ll do our best to get your order to you as quickly as possible.